Efficient spare parts management is an important building block in the after-sales business. After sales applications ensure the availability of spare parts at agricultural machinery manufacturer Claas.
The effort involved in training and sensitizing suppliers to the Due Diligence Act poses numerous challenges for the mechanical and plant engineering sector in North Rhine-Westphalia.
As part of the NRW industrial initiative on decarbonization, interested companies met to work on the topic of plastics recycling in a workshop.
For a good year now, many companies have been required to fill out the SCIP database. The obligation stemming from the Chemicals Act refers to the obligations of the REACH Regulation.
Service management software is now standard in many companies. From the phone center to knowledge management, various processes can be digitized step by step.